Maples Property Management (otherwise referenced as "us", "we", or "our") operates www.maplesrentals.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.
What personal information do we collect?
Possible personal information collected:
An individual’s first name or initial and last name in combination with any of the following:
birth date;
social security number or other government-issued identification number;
mother’s maiden name;
unique electronic identification number or routing code;
payment information including debit or credit card information; or
financial institution account or information.
e-mail address
phone numbers
When do we collect information?
This personal information is collected in the following ways:
in consumer reports from reporting agencies to which we subscribe in connection with lease applications or for other reasons that the consumer may authorize this company to obtain;
in lease applications a prospective tenant completes;
in other real estate-related forms the tenant or owner completes in or related to a transaction; and
in tax reporting forms that the customer or client is required to complete and which are given to us.
We collect information from you when you fill out a form or enter information on our site.
How do we use your information?
Prospective Tenants: The personal information that prospective tenants provide to us is primarily used to obtain consumer reports (credit checks). It will also be used to perform background checks and rental history searches. The information in the consumer reports may be discussed with landlords for whom this company manages the property. This company also reports information to credit reporting agencies and uses personal information to complete those reports.
Owners of Properties: When this company acts as a property manager for a property owner; the company uses the property owner’s personal information only: (a) to deliver the required management services; (b) to file any required reports with governmental agencies (for example, the IRS); (c) to establish ACH deposits, or (d) for other purposes the property owner may authorize, such as providing utilities.
Clients: When we represent a tenant or property owner in a transaction the agent servicing the client may, on the client’s behalf and at the client’s instruction, convey personal information he or she provides to the agent to service providers (for example, mortgage lenders and title companies) as those service providers may require for the products or services the client needs or requests. If this company represents a prospective tenant in a lease transaction, the personal information may, on the tenant’s behalf and with the tenant’s knowledge, be discussed with and provided to owners or their agents. This company and its agents exercise reasonable discretion when discussing any personal information with others.
We may use the information in the following ways:
To improve our website to serve you better.
To allow us to service you better in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To send periodic emails regarding your services.
How do we protect visitor information?
Electronic records are protected by an access name and password assigned to us.
We exercise reasonable discretion when discussing any personal information with others and release personal information to others only as described by this policy.
Do we use “cookies”?
Yes, cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with notice or the party is a direct affiliate. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Access to Personal Information
Property owners do not have access to personal information in our files. However, we may discuss the information in a tenant’s consumer report or lease application with a property owner. Copies of such information are provided to the owner only: (1) with the tenant’s consent; or (2) if the company ceases to be the property manager and the owner requests that the files be sent to the owner, the owner’s attorney, or the new property manager.
Personal information from an owner or tenant may be discussed with others (such as prospective owners) only as is reasonably necessary to negotiate or close the transaction or to provide the services the customer or client seeks from us.
If we are required by law to allow others to access the personal information in our files, we will comply with the law (for example, court orders, subpoenas, or governmental investigations). We will also allow law enforcement agencies access to personal information to cooperate with such Investigations.
Privacy Policy Changes
Users will be notified of any privacy policy changes on our Privacy Policy page.
Contact Us
Users can change their personal information:
By emailing us
By calling us
By logging into their portal
If there are any questions regarding this privacy policy, you may contact us at info@maplesrentals.com.